Privacy Policy

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Introduction

Welcome to St-Pierre, Gauthier & Co. Inc. (''we'', ''us'', or ''our''). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding your data.

Information We Collect

We may collect and process the following information:

  • Personal Identification InformationName, email address, phone number, and any details you voluntary provide when contacting us or booking an appointment.

  • Usage DataInformation about your interaction with our website, such as IP address, browser type, and pages visited.

  • Cookies and tracking technologies: We use cookies and similar technologies to improve your browsing experience on our site.

How We Use Your Information

We use your personal information for the following purposes:

  • To Respond to Inquiries: To handle your requests and provide the information you seek.

  • To Improve Our WebsiteAnalyzing usage data to enhance website performance and user experience.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service ProvidersWe may share your information with third-party vendors who assist us in operating our website.

  • Legal RequirementsWe may disclose your information if required by law or in response to valid legal requests.

How Do We Protect Your Information

We take the security of your personal information seriously and implement a variety of measures to safeguard it:

  • Data EncryptionThe website host uses SSL/TLS to encrypt data transmitted between your device and our servers.

  • Access Controls: Access to personal data is restricted to authorized personnel only.

  • Secure StorageData is stored on the website host secure servers with advanced protection measures.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Third-Party Tracking

We may use third-party analytics services (e.g., from Squarespace, the website host) to collect information about how users interact with our site. This information helps us understand website traffic and improve our services. You can disable tracking by adjusting your browser settings.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to any inaccuracies in your information.

  • DeletionRequest the deletion of your personal information, subject to certain exceptions.

  • Opt-Out: Unsubscribe from marketing communications by following the link in our emails.

Cookies and Tracking Technologies

We use cookies and similar technologies to monitor website activity and store certain information. You can disable cookies in your browser settings, though this may impact site functionality.

CAN-SPAM Act Compliance

We comply with the CAN-SPAM Act by:

  • Using accurate information in our email headers and subject lines.

  • Providing an opt-out mechanism in each email.

  • Honoring opt-out requests promptly.

How long do we keep your information

We will only retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Typically, we will keep your personal information for:

  • Contact Inquiries: Information provided through contact forms will be retained for up to 12 months after the inquiry is resolved, unless further retention is necessary for legal reasons.

  • Appointment Bookings: Personal information related to appointment bookings will be retained for legal or administrative purposes.

After this period, we will delete or anonymize your information. If immediate deletion is not possible (e.g., due to backup archives), we will securely store your data until it can be deleted.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

info@stpginc.com