Rebuilding Workplace Relationships

Tertiary Prevention

3 people at a desk, smiling together as they talk about work


Workplace Restoration

Our firm specializes in Workplace Restoration.

What characterizes our Workplace Restoration processes:

  • Are designed to establish or restore harmonious and healthy working relationships between individuals within teams, groups or units after conflicts, misconduct or disruptive events.

  • May involve some or all of the following steps and/or interventions: assessing the work climate, defining goals, engaging stakeholders, mediation, conflict resolution, workshops on communication and/or other topics, emotional support.

  • Help reinforce policies, re-establish norms and promote long-term cultural change.

  • Enable sustainable improvements through monitoring and follow-ups.

  • Provide a support service tailored specifically for managers.

Benefits for leadership to invest in a Workplace Restoration

Undergoing a workplace restoration process helps rebuild trust by repairing damaged relationships and improving communication through open dialogue that addresses concerns and resolves conflicts.  Trust is a key factor in employee well-being⁷-⁸, which in turn, leads to better communication and collaboration.  This enhances productivity by fostering a healthier environment where employees can focus on their tasks with reduced stress and fewer distractions.  St-Pierre, Gauthier & Co. Inc. develops workplace restoration processes designed to prevent future issues, strengthen leadership credibility, reduce legal risks, and support talent retention, while fostering a more cohensive and engaged team.

Following a recent workplace health assessment, we discovered that many of our employees feel a significant lack of trust in leadership. They believe their concerns are not being heard and that leadership does not genuinely care about their well-being. This has created a divide within the organization, impacting morale and collaboration. We urgently need support to rebuild trust and foster open communication. A workplace restoration process could provide us with new strategies to address these issues, repair damaged relationships, and create a healthier, more cohesive working environment where employees feel valued, and leadership is more responsive."

"Although the recent workplace investigation did not meet the threshold for harassment, it has left the relationship between employees and leadership severely fractured. Trust has eroded, and the team is struggling to figure out how we can continue to work together effectively. The tension and lack of communication are impacting morale and productivity. A workplace restoration process is essential to help us navigate this challenging time, rebuild trust, and create a path forward for healthier relationships and a more collaborative work environment."

7. Helliwell, J. F. and Huang, H. (2011). Well-being and trust in the workplace. Journal of Happiness Studies, 12(5), 747-767. https://doi. org/10.1007/s10902-010-9225-7
8. Jovanović, V. (2016). Trust and subjective well-being: The case of Serbia. Personality and Individual Differences, 98, 284-2880. https:// doi.org/10.1016/j.paid.2016.04.061